Power Options > Power Buttons missing options
I'm running XP SP3 on an Acer 5100. I'm trying to get my system to go to standby when I close the lid, but when I go to Power Options Properties > Advanced > Power Buttons > "When I close the lid on my portable computer:" there is only one option which is "Do nothing". I know that there should be the option to hibernate and go to standby, but they just don't exist on the drop-down menu on my laptop. Here's a link to an image of the problem: https://sites.google.com/site/northshore3on3/home/pictures Thanks for any help!1 person needs an answerI do too
February 12th, 2011 5:25pm
Hi galexander88,Did you make any software or hardware changes on your computer prior to this issue?Let’s follow these methods and check if it helps.Method 1You may follow these steps and check if the issue persists.a) Click Start > Run, type ‘cmd’ in the open box.b) Right click on ‘cmd.exe’ and select ‘Run as administrator’.c) In the command prompt, type ‘powercfg /RestoreDefaultPolicies’ & click enter key.d) Close the command prompt & check if the issue re-appears.Method 2You may also check in BIOS (Basic Input Output System) if Advanced Power Management is enabled there.Note: Modifying BIOS/ chipset incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/chipset can be solved. Modifications of the settings are at your own risk.Hope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.
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February 13th, 2011 9:46pm